Job review from Ariel in Edgewater, MD 21037 on 07/22/22

What type of work did you have done:

Insulation

What made you choose our company:

Complete Home Solutions is amazing! It all started with my first call to the office to find out about getting my attic and crawl space insulated. I spoke with James and he was very professional and helpful. He asked about what I needed and was very friendly and personable. Soon after Ben came out for a consultation and to asses what I needed. He was VERY knowledgeable and professional yet friendly and honest. I never felt he was trying to sell me anything, just going over options to see what would best suit me. He was easy to talk to with a warm and genuine personality and answered all my questions. I have never met anyone in sales with such high integrity and honesty so I was very grateful. Since that first meeting, Ben has been my personal representative helping me with other various issues I had with my house. He worked with me and my schedule, always friendly and courteous. I discovered a sump pump in my bedroom directly under my bed and could not sleep. Ben and his team came out shortly after and relocated the sump pump from my room to another room. This was NO small task! It was a cold rainy day and took around 5 hours to complete. Ben, along with Jeremy and Von proceeded to move the sump pump and did an excellent job while remaining upbeat and friendly ( Thanks again guys!! ) Next I had some issues with piping so Tony came out and did a great job relocating some piping. Tony was professional yet friendly and easygoing. ( Thanks Tony! ) I also had an issue with my condensate pump making a lot of noise so Ben came out himself and did his magic, getting rid of the condensate pump entirely and draining the water into another pipeline to the sump pump. He also replaced the hose bib so there would be no leaks in the winter and arranged for my skylight and siding to be repaired that had leaks. Thanks Ben!! Finally, the BIG job of insulating my crawl space and attic. The crew came out on time, were very professional and answered all my questions through the whole process. Ben led the team the first day and made sure everything went smoothly. He even installed my new bathroom fans because my cat was kind of skittish and gets scared around new people but since she had already taken a liking to Ben, he did the job himself. ( Thanks Ben! ) From start to finish the crew was great! Ben, Jeremy, Brad, Von, Carrington, Cesar, Kyle, Tavian, Logan, Jason, Brian ( I hope I didn't miss anyone! ) were awesome. Kyle built another access door to my crawl space and did a wonderful job. ( Thanks guys! ) The crew cleaned up and went over all the work they had completed. Ben came out soon after to make sure everything went smoothly and that I was satisfied with the job. I HIGHLY recommend this company and will definitely use them again in the future!!